You may place your order through our website only.

  

All bake sales items are available as long as you are able to add the date option to cart and check out. 
 

Availability of the items are strictly on a first-come-first-served basis. This will ensure that everyone gets an equal chance of securing their items. Do follow us on Instagram to ensure you don’t miss the release of our slots! 

  

We do not have a fixed date as this is dependent on our supply of ingredients or our season menus. Follow us on Instagram @thecocoaspatula as we announce the release of our slots and future bake sales!

 

Please submit a separate order and payment for EACH delivery date.

E.g. Items to be delivered on 14 Jul - Order #1001

Items to be delivered on 25 Jul - Order #1002

 

Unfortunately, you will not be able cancel once the order has been placed. 

 

 

We accept payment via PayNow and bank transfer. More payment information can be found on our Payment page. 

Do note that your order is not confirmed until the payment has been made. We will issue you an invoice upon request on the day of delivery/collection.

 

If payment is not received within 24 hours of our confirmation email/message, your order will be cancelled. We hope to seek your understanding on this.

 

For our bake sale items, the standard delivery rate is $10 per delivery per location.

Please ensure that there is someone home during the delivery slot, and that all delivery details are complete. In the event that our courier is unable to complete the delivery (Eg. There is no one to receive it or due to incomplete address/details, etc), redelivery charges will apply subjected to availability. Otherwise your items will be forfeited if they are no longer fit for consumption. We hope to seek your understanding on this matter.

Delivery days will be only on the stated dates that you order for. As we allow our courier to plan their most efficient delivery route, we are not able to give you an exact timing on when your bakes will reach.

 

If you require your bakes to reach you by a specific time, we encourage you to opt for self-collection or arrange for your own courier to pick up your order from our kitchen at Bedok North.

 

Delivery is not available on other days except those stated when you're adding your order to cart.

 

Yes you may! Please place your orders and pay the standard delivery charge via our website first. This will allow you to secure your items. Do drop us an email after that with the following delivery details! 

 

Order Number: 

Delivery Location #1: 

Address: 
Recipient name and contact number: 
Which items: 

Delivery Location #2 
Address: 
Recipient name and contact number: 
Which items: 

 

We will then advise the additional delivery charges. Payment for delivery will have to be made within 24 hours of our confirmation of delivery charges.

 

Collection can only be done on the day indicated in your order. If you need to come by outside of these timings, do let us know via email or DM through instagram and we will try our best to accomodate in a case by case basis.

  

No. You can only collect your bakes on the date you have selected when ordering. This is to ensure that you receive your bakes as fresh as you can! 

 

Self collection is at Tampines North, exact block and unit number will be given upon order confirmation through the confirmation email.

 

Sure thing! Please ensure that the person collecting your items has your order number, name and items that need to be collected.

  

Feel free to send your own courier (Grab/Lalamove etc) over if preferred. But do note that they will have to present the above information as well so we can ensure that we are handing over the right items to them. 

Do drop us an email at hello@thecocoaspatula.com or via Instagram DM @thecocoaspatula, or fill up our enquiry form here:

 

For customised orders, your order has to be finalised at least 5 days before the collection/delivery date, subjected to availability. 

We highly encourage you to confirm your order at least 1 month in advance, you may submit an enquiry up to 3 months in advance.

We are unfortunately unable to accommodate orders with any shorter notice period. Due to the capacity of our humble kitchen, orders require a bit of time and planning to ensure that everyone gets their bakes on time.

 

Unfortunately, you will not be able cancel once the order has been confirmed.

 

 

What are your available payment methods? 

Yes we do! For custom orders, we provide islandwide delivery at $15-30 PER LOCATION PER DATE (excluding Tuas, Jurong Island and Sentosa), depending on your location and items. 

 

Please ensure that there is someone home during the delivery slot, and that all delivery details are complete. In the event that our courier is unable to complete the delivery (Eg. There is no one to receive it or due to incomplete address/details, etc), redelivery charges will apply subjected to availability. Otherwise your items will be forfeited if they are no longer fit for consumption. We hope to seek your understanding on this matter.

 

For custom orders, delivery days can be arranged according to your preference! We will try our best to accommodate to your requested time/date.

If you order multiple items to be delivered on different days, additional charges ($10-25 per location per date) will apply if all your items are placed in the same order. We will then be reaching out to you separately and will advise the additional charges based on your order. 

 

 

Collection can only be done on the day indicated in your order. If you need to come by outside of these timings, do let us know via email or DM through instagram and we will try our best to accomodate in a case by case basis.

 

No. You can only collect your bakes on the date you have selected when ordering. This is to ensure that you receive your bakes as fresh as you can! 

 

Self collection is at Tampines North, exact block and unit number will be given upon order confirmation through the confirmation email.

 

Sure thing! Please ensure that the person collecting your items has your order number, name and items that need to be collected.

  

Feel free to send your own courier (Grab/Lalamove etc) over if preferred. But do note that they will have to present the above information as well so we can ensure that we are handing over the right items to them.

 

  

We don't operate in a halal certified kitchen and our ingredients are not all halal-certified. However we do not use any pork or lard products in our bakes! 

Certain products will contain alcohol and these will be clearly indicated in the product page. Preparation for these items will be done separately from the other bakes.

 

Tag us in your IG Stories, or simply DM/email us! We would love to hear from you. Do note that if your Instagram account is not private, we will not be able to see what you’ve shared. Reviews will be shared or reposted on our channels (without personal information of course!). If you have shared your feedback but wish for us to keep it private, just let us know!